Frequently asked questions

We're a production engineering team. We take the app you've built and deploy it (CI/CD, zero-downtime releases, security review), secure it (hardening, patching, monitoring, tested backups) and scale it (query optimization, caching, scaling) — as fixed-scope services.

Most work takes hours or a few days, depending on the service and your setup. Each service shows its typical delivery time, and your quote confirms it.

SaaS startups, founders and indie makers (including apps built with AI tools), web and software agencies, and e-commerce stores — anyone whose app runs on a server and needs to be reliable.

Our focus is production: deploying, securing, maintaining and scaling apps you or your team already built. For something bigger or different, send a custom request and we'll tell you honestly whether it's a fit.

Pick a service, request a quote and describe your setup. We reply by email with a fixed price and what we need from you. Once you confirm, your project appears in the client portal where you follow every step.

Usually within one business day.

No. If you sign up later with the same email, your earlier requests are linked to your account automatically.

Use “Request a custom service” (in the footer or on any service page), or email [email protected] — many projects start that way.

Ubuntu/Debian VPSs on DigitalOcean, Hetzner, AWS, Contabo and others; Next.js, Node.js, Laravel, Django, Docker; PostgreSQL, MySQL and Redis.

Every setup is different, so we quote per project. Request a quote on the service you need and we reply by email with a fixed price before any work starts.

Some projects need an advance payment before we start; others start as soon as you confirm. The rest is invoiced when the work is done.

Online through our payment gateway from your client portal, or by bank transfer — we mark the invoice paid once it arrives.

BDT and USD. The currency is fixed per project.

Yes, depending on how far the project has progressed. See our Refund Policy for details.

Access details you submit in the portal are encrypted at rest, never sent by email, and only viewed by the engineer on your project. Every view is logged, and we can erase them after handover.

Yes — we recommend rotating any credentials you shared once the project is complete.

Your client portal shows the project status, milestones, updates from our team, invoices and — when done — your handover details.

Everything agreed in the scope plus a documented handover (URLs, credentials, notes) published in your portal.

Tell us within 7 days and we'll fix anything that doesn't match the agreed scope at no extra cost.

Yes — ongoing maintenance covers monitoring, patching, backup checks and quick fixes, without hiring a full-time DevOps engineer.