This policy explains how ittechsoft handles personal data when you use our website, client portal and services.
What we collect
- Contact details — name, email, phone and company when you request a quote or create an account.
- Billing details — billing address and phone, required by our payment gateway.
- Project information — messages, files and access details you share to get a project done.
- Account data — login details (passwords are stored hashed, never in plain text) and, if you use it, your Google sign-in.
- Technical data — basic logs such as IP address and browser, used for security and troubleshooting.
How we use it
- To reply to quote requests and deliver projects.
- To send project updates, invoices and receipts by email.
- To process payments through our payment gateway.
- To keep the website and portal secure (rate limits, fraud prevention, audit logs).
We don't sell your data and we don't use it for third-party advertising.
Access details and secrets
Passwords, keys and tokens you submit in the portal are encrypted at rest, are never sent by email, and are only viewed by staff who need them for your project. Every view is logged. After a project is complete we can permanently erase them on request.
Who we share data with
Only with services that help us operate: our email provider, our payment gateway (for payments), and our hosting and storage providers. They process data on our behalf.
How long we keep it
We keep project and invoice records as long as needed for the service and for accounting obligations. You can ask us to delete your account; we'll remove what we're not legally required to keep.
Cookies
We use essential cookies only — to keep you signed in and to remember your theme preference.
Your rights
You can ask to access, correct or delete your personal data, or to receive a copy of it. Email [email protected].
Changes
We'll update the date at the top when this policy changes.